Frequently Asked Questions

1. What is FYVE?

FYVE is a unique platform that offers curated activities for groups of five individuals. We specialize in matching people based on personality, life stage, and values to ensure a memorable and enjoyable experience.

2. How does FYVE work?

To get started with FYVE, create your account where you'll be asked some questions to understand your life stage, personality, and values. This helps us create great groups and match you with like-minded individuals for an enjoyable experience. Once your account is set up, you can browse through our selection of creative and chill activities, ranging from pottery classes to board game nights.

3. How are groups formed?

Groups of five are formed based on the information provided in your questionnaire. We carefully match individuals to create harmonious and compatible groups, ensuring everyone has a great time.

4. When will I know the exact location of the activity?

We confirm the exact location of the activity 24 hours before the event. This allows us to coordinate with our partners and ensure a seamless experience for all participants.

5. How do I pay for the activity?

Payment for the activity is made directly at the event location. We accept various payment methods for your convenience.

6. Can I book activities for specific dates?

Yes, you can book activities for specific dates through our website. Simply select the desired date and activity, and we'll take care of the rest.

7. What if I need to cancel my booking?

We understand that sometimes plans change. We would appreciate it if you could cancel your booking before the 12-hour mark. If that's not possible, please contact us at fyve.uk@gmail.com or send us a WhatsApp message to +34630902038.

9. Can I request specific individuals to be in my group?

While the idea is to meet new people, we understand that sometimes you may feel more comfortable with someone familiar. If you really feel you need the support of someone specific, please email us at fyve.uk@gmail.com, and we'll do our best to accommodate your request.

10. How can I provide feedback about my experience?

FYVE's success relies on collective effort and feedback from our community. We would love to hear from you! Please contact us at fyve.uk@gmail.com with any feedback or recommendations, and we will make sure to respond to you. FYVE is a community that we want to build TOGETHER.

11. Can I work or collaborate with you?

If you offer activities and would like to collaborate with us, we would love to hear from you! One of our core values is supporting people to grow their communities. Please email us at fyve.uk@gmail.com to discuss collaboration opportunities. Additionally, if you're interested in working with FYVE, please send us your CV. We would love to connect!

If you have any additional questions, please email us at: fyve.uk@gmail.com